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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
my refi experience was quick and easy Linda kept me updated every step of the way
Great experience overall
The fact that Penny Mac was able to use my previous information was so time saving and stress free it was a no brainer for me
Clear, precise, accurate info
If I had to do the process over again, I would not use PennyMac. I was confused a majority of the time. I feel my a lot of things were not explained clearly explained. I had difficulty getting items done. My old PennyMac account kept coming up instead of my new PennyMac loan; it was confusing. I also don’t understand why my new loan is so much higher than my previous loan. I’m not happy with my loan outcome. Savitri Hartwell
The PennyMac staff were very helpful. Rosario in particular was amazing as was my initial loan officer, Trisha.
Everything went smoothly and Anna was a pleasure to work with!
My experience with Liem was absolutely horrible. I had to keep going back to the initial loan officer Christopher Ringhofer who was absolutely amazing. He responded quickly and was very helpful, whereas Liem was basically non-responsive. I even called Liem’s supervisor twice and sent him an email for assistance but never heard back. I came to pennymac with all inspections already completed. The process with Liem took so long that the termite and water inspections expired and I had to pay more money to have them done again. ... read more
Great, excellent and professional team work. They were very helpful and explained the refinance process very well and clear to us. Answered all our questions with a very positive attitude. Excellent experience. We are glad to come back to Pennymac! They are the best! Thank you Ms Tonya Watkins and Mr Liem Nguyen! Yes, We recommend Pennymac and their awesome team 💯%!👏👏👏
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.