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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,101 reviews
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Andrew H.'s profile image
Andrew H. 
3 years ago

Everything for the most part was done in a timely and accurate manner. Everyone that I dealt with tried to be as helpful as possible to make the loan refinancing go as smooth as possible. 

Steven G.'s profile image
Steven G. 
3 years ago

Outstanding customer service 

CLINTON G.'s profile image
CLINTON G. 
3 years ago

sending payoff checks to the client rather than directly to the previous lender costs the client time and money, and could lead to payoff delays and more issues. not a very client friendly way to do business. 

Glenn Hunt I.'s profile image
Glenn Hunt I. 
3 years ago

PennyMac made the process of refinancing seamless and easy. 

VICTORIA RIVERA S.'s profile image
VICTORIA RIVERA S. 
3 years ago

Im very pleased 

Marva B.'s profile image
Marva B. 
3 years ago

This process was very involved in that one of the documents that was needed was slowin being provided. However, the MAC team was quite patient in doing all they could while waiting for the document to be released, after which the closing occurred without a hitch. Thank you MAC team for all you did to make this experience pleasurable. 

Keith D.'s profile image
Keith D. 
3 years ago

Great service, thank you all. 

Morgan W.'s profile image
Morgan W. 
3 years ago

Satisfied with the process and outcome. The closing attorney could have been better, but I don’t fault PennyMac for that. 

Matthew K.'s profile image
Matthew K. 
3 years ago

Great to work with 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,101 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.