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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Callie K.'s profile image
Callie K. 
3 years ago

Experience was quick and easy. 

Sheryl B.'s profile image
Sheryl B. 
3 years ago

Ashton was pleasant and knowledgeable. The request for documents was straightforward. 

Gregg M.'s profile image
Gregg M. 
3 years ago

I am pleased with the people that handled my loan they where very helpful answered all my questions 

WENDY C.'s profile image
WENDY C. 
3 years ago

Very quick and easy process. Everything moved forward efficiently and as expected. 

Paul L.'s profile image
Paul L. 
3 years ago

Clear and straight forward process. Professional assistance. 

Melissa\antonio C.'s profile image
Melissa\antonio C. 
3 years ago

The experience I had with my refi was spectacular! Everything was clearly defined and explained to me, the online signing of documentation made things simple and it was all very timely! What could have been a stressful and time consuming experience was a breeze and took no time at all! Thank you Briana and the whole Penny Mac team! 

Elizabeth S.'s profile image
Elizabeth S. 
3 years ago

My first application was cancelled without warning and when I called to get help about it, I had the displeasure of dealing someone who introduced themself as "Angel." This person had me calling the VA housing department directly to tell them to "give me a copy of my CAIVRS report" - the report that Angel or someone on the MAC team should have provided me, with a phone number to contact to have CAIVRS cleared. Obviously the VA had no idea what I was asking for since CAIVRS is not their system at all. After several phone call... read more

Patricia E.'s profile image
Patricia E. 
3 years ago

Everything was easy to follow, service was excellent. Would recommend pennymac to anyone. 

Juan D.'s profile image
Juan D. 
3 years ago

Lauren was exceptional. She was courteous and pleasant. She answered all my questions and communicated info honestly and professionally. Lauren always returned my calls in a timely manner and was always eager to help. Lauren is an amazing person. Thank you Lauren. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.