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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Charles M.'s profile image
Charles M. 
3 years ago

Awesome and very supportive . 

DOUGLAS P.'s profile image
DOUGLAS P. 
3 years ago

PennyMac was great, communication was excellent. Crystal stayed with us through the whole process, closed very quickly and accurately. Was attentive to our scheduls. 

Johnny M.'s profile image
Johnny M. 
3 years ago

Look at the history From Start to Finish. 

Ashley G.'s profile image
Ashley G. 
3 years ago

Courtney Bettcher made it amazing. I called and emailed her so many time that I'm sure she's so glad my loan is closed and she's done with me. She's also the first person I contacted and she's the one who found a process that worked for me and called me back after I had been denied. She's 100% a Rockstar who kept this whole thing afloat. 

JOANNE S.'s profile image
JOANNE S. 
3 years ago

Great experience. 

Donna W.'s profile image
Donna W. 
3 years ago

I was kept up to date every step of the process. Everyone at Penny Mac was very helpful. 

Dragomir R.'s profile image
Dragomir R. 
3 years ago

Great Service . Highly Recommended 

Hunter L.'s profile image
Hunter L. 
3 years ago

From the start with Michael Howarth to working with Jamie Wright everything was SUPER smooth. We were explained what documents were needed and they were promptly reviewed and given to underwriting. This was likely one of the smoothest home buying experiences we've ever had. We've recommended PennyMac to several of our friends currently looking to purchase their homes. Shay and I can't think PennyMac enough for all of their knowledge and assistance through this process of purchasing our second home! Thank You! 

Ryan N.'s profile image
Ryan N. 
3 years ago

Look at the file for this refi, what a disaster. Ashton was great to work with, however not having a direct number to call was a major pain in the ass. Serious issues with overall mx and escrow as well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.