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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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Stephen B.'s profile image
Stephen B. 
3 years ago

Everyone at PennyMac were pleasant to work with and talk to. Barry, Jeremy, and other loan agents kept in contact regularly. The COVID deferment of my student loan threw us all for a loop but we managed to work through it and come to a happy conclusion. 

Laurie N.'s profile image
Laurie N. 
3 years ago

Penny Mac and Grace were awesome ! Friendly and easy to work with! 

Peter H.'s profile image
Peter H. 
3 years ago

We had to send the same documents several times. Our process started in October and did not get finalized until February. The checks we received to pay off the creditors were all based on old numbers and were therefore cut in an amount exceeding what we owe. This check issue has been a huge hassle. 

Una R.'s profile image
Una R. 
3 years ago

My experience with PennyMac has been great. All persons I've dealt with was excellent. My refinances was done In less than a month. 

Patricia C.'s profile image
Patricia C. 
3 years ago

It was easy, clear and Peter was responsive. 

Laura C.'s profile image
Laura C. 
3 years ago

From application to close was a stress free experience! Shout out to Artuz, Anna and their team! 

Louis J.'s profile image
Louis J. 
3 years ago

Liem has a communication problem 

Frank C.'s profile image
Frank C. 
3 years ago

Liem was with us the whole way, just a smooth, easy, no stress experience. I could call anytime and people actually answered my call and were happy to talk with us. Penny Mac was outstanding…….Thank you Liem 

APRIL V.'s profile image
APRIL V. 
3 years ago

Things went very easy from start to finish. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.