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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went as we were told and what to expect
You were there to answer all my questions, papers were filed correctly and accurate. Overall experience was very pleasant and everything was explained to me very clearly. Thanks for all of help
The communication from the Pennymac team was exceptional. I knew where we were at and what was happening with each step of the process. This is the 3rd time I have closed on a loan with Penny Mac and while each time was excellent, this one was by far the smoothest.
Tabatha,and Molly were great answered any questions I had quickly
Constant and consistent communication
a few of the problems: 1) A lot of miss-communication regarding flood-related documents, which ended up that I am losing my grandfathered in insurance, which means an extra cost of around 2000 dollars a year. (15 *2000) 2) Names were wrong on closing documents
Brianna was a fantastic concierge throughout the entire refinance process. She is extremely attentive, knowledgeable, and courteous. All my questions were answered promptly and accurately, and she made sure the entire process was seamless. I was extremely satisfied with Brianna and the refinance process. My only advice for the future, you are I desperate need of a cloning machine… you need more Brianna’s, a building full. I rate her an 11!
ggggggggggggg
Great experience and would come back to penny Mac
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,086 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.