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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,490 reviews
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CLAYTON R.'s profile image
CLAYTON R. 
on Birdeye

2 years ago

The process and closing took way less time then originally anticipated and everything ran very smoothly. 

Renee W.'s profile image
Renee W. 
on Birdeye

2 years ago

There was no communication on the closing. I didn’t receive the final revised Alta statement, I had to ask for it. The title company was horrible. Fire them immediately. They missed my husband on the documents causing a later closing where I could have lost my lock on the loan, when rates just skyrocketed. I tried to call to get confirmation that the lock would stay in place and no one called me back. I had one person say, “well they normally extend the lock.” That is not an answer. If I was a new buyer, and didn’t know th... read more

David H.'s profile image
David H. 
on Birdeye

2 years ago

Great experience. Everything was satisfactory overall 

James B.'s profile image
James B. 
on Birdeye

2 years ago

Perhaps identify all docs up front instead of keep adding “one more” 

Shannon W.'s profile image
Shannon W. 
on Birdeye

2 years ago

Overall, a pleasant and and efficient process from beginning to end. 

Russell R.'s profile image
Russell R. 
on Birdeye

2 years ago

Thanks Very Much 

JOHN S.'s profile image
JOHN S. 
on Birdeye

2 years ago

Quick clear closing. 

Stephen M.'s profile image
Stephen M. 
on Birdeye

2 years ago

It was great. 

ROSEMARY V.'s profile image
ROSEMARY V. 
on Birdeye

2 years ago

I had many questions throughout this process. All I had to do was email them and Raven or the MAC Team would respond. Or if I called someone I'd get a response back the same day. Sometimes it would be the same question and they'd explain it to me kindly again. Also when it was time to close they found me a place near by and it was done in less than an hour. I really appreciate the help from the whole Team. Thank y'all!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,490 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.