This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Ms. Merritt was friendly, patient and knowledgeable. She made the process easy as this was our first time refinance., she followed up with us for any documents that were needed. The team was also helpful with any questions I had to ask. Than you!
Fast and painless experience. Excellent communication from Theresa and the team. I've already recommended PennyMac to a couple of people.
Just was easy.
Everything was handled in a timely manner and was exactly as explained.
Jenny was absolutely amazing. I’d want to work with her every time I refinanced if I could. She seriously made things so easy and was the sweetest ever!!! I can’t say enough how awesome it was working with her.
No problems throughout the refi process. Thanks!
The team was prompt and checked in with me throughout the entire process. Everything was well organized.
Good experience. Easy process.
We were supposed to have our funds directly deposited in our account. Instead we got a check that is taking two weeks to clear. We were also supposed to get paid on the 8th of Feb and didn't receive the check until the 15th. That is not aa way to treat customers
PENNYMAC has a 4.5 star rating with 48,490 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.