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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,489 reviews
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Gary F.'s profile image
Gary F. 
on Birdeye

2 years ago

my refi experience was quick and easy Linda kept me updated every step of the way 

Yamil M.'s profile image
Yamil M. 
on Birdeye

2 years ago

Great experience overall 

Everardo F.'s profile image
Everardo F. 
on Birdeye

2 years ago

Latrice was a great help with all my questions she was patient with me and communicated clearly with me to make sure I understood everything. Latrice is a awesome rep, thank you Latrice. 

Leroy P.'s profile image
Leroy P. 
on Birdeye

2 years ago

The fact that Penny Mac was able to use my previous information was so time saving and stress free it was a no brainer for me 

JON M.'s profile image
JON M. 
on Birdeye

2 years ago

easy and simple process 

Shauna W.'s profile image
Shauna W. 
on Birdeye

2 years ago

Clear, precise, accurate info 

Savitri H.'s profile image
Savitri H. 
on Birdeye

2 years ago

If I had to do the process over again, I would not use PennyMac. I was confused a majority of the time. I feel my a lot of things were not explained clearly explained. I had difficulty getting items done. My old PennyMac account kept coming up instead of my new PennyMac loan; it was confusing. I also don’t understand why my new loan is so much higher than my previous loan. I’m not happy with my loan outcome. Savitri Hartwell 

Rebecca K.'s profile image
Rebecca K. 
on Birdeye

2 years ago

The PennyMac staff were very helpful. Rosario in particular was amazing as was my initial loan officer, Trisha. 

Gregory S.'s profile image
Gregory S. 
on Birdeye

2 years ago

Closed earlier than expected. Whenever we called, tha MAC team had all the answers. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,489 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.