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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,101 reviews
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Valerie P.'s profile image
Valerie P. 
3 years ago

Contacts were proactive and informative. Maybe better with single contact/process manager. Was still easy enough to track someone down for questions. 

Andrea B.'s profile image
Andrea B. 
3 years ago

The process was very smooth and straightforward 

Patricia P.'s profile image
Patricia P. 
3 years ago

Edna was great, but there were lots of issues with the transaction. I was miss quoted by my loans officer and it was just frustrating because it was something that was quoted multiple times and ended up being different at the last minute. The location for my signing was also miscommunicated, which was very frustrating. I was constantly told that the notary would come to my home but on the day of signing I received a call from a notary saying I was supposed to be in San Francisco, 3 hours away from where I was, because of thi... read more

Richard M.'s profile image
Richard M. 
3 years ago

5 star, John and Peter were extremely helpful during a difficult time. 

Vito R.'s profile image
Vito R. 
3 years ago

Just so much easier then what was share, they took. Are of everything. So amazing and what a great job. Thank you 

Aurora M.'s profile image
Aurora M. 
3 years ago

It was better than I expected. 

PRASAD I.'s profile image
PRASAD I. 
3 years ago

Sandi is a Super Star ⭐️ 🌟 

Diane M.'s profile image
Diane M. 
3 years ago

There was only email communication. Only spoke to a person at the app process and then when I called to question the subordination I got that was asked door I think 4 times when they had all the info already. 

Tia B.'s profile image
Tia B. 
3 years ago

Thank you for great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,101 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.