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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
my refi experience was quick and easy Linda kept me updated every step of the way
Great experience overall
Latrice was a great help with all my questions she was patient with me and communicated clearly with me to make sure I understood everything. Latrice is a awesome rep, thank you Latrice.
The fact that Penny Mac was able to use my previous information was so time saving and stress free it was a no brainer for me
I don't want to
Train your representatives to better answer questions, show concern by listening to the customer response and follow-up on their concerns rather than repeating a script, stop requesting documents that were already uploaded, have anyone who send an email actually sign their name for accountability. I had to scream to get myself heard.
easy and simple process
The PennyMac staff were very helpful. Rosario in particular was amazing as was my initial loan officer, Trisha.
Best rates and awesome/personalized service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,489 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.