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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,490 reviews
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BRYAN S.'s profile image
BRYAN S. 
on Birdeye

2 years ago

Very easy and fast. 

MYSHEMA B.'s profile image
MYSHEMA B. 
on Birdeye

2 years ago

Great job! 

MARIANNE R.'s profile image
MARIANNE R. 
on Birdeye

2 years ago

Train your representatives to better answer questions, show concern by listening to the customer response and follow-up on their concerns rather than repeating a script, stop requesting documents that were already uploaded, have anyone who send an email actually sign their name for accountability. I had to scream to get myself heard. 

ANTHONY S.'s profile image
ANTHONY S. 
on Birdeye

2 years ago

Better process for the appraisal and dispute resolution. 

Sandra M.'s profile image
Sandra M. 
on Birdeye

2 years ago

The rep made sure I understood the paper work what I needed and was very patience when I had questions 

DONATO G.'s profile image
DONATO G. 
on Birdeye

2 years ago

Very good job 

Jerry H.'s profile image
Jerry H. 
on Birdeye

2 years ago

Great experience. 

Tommy Gooch I.'s profile image
Tommy Gooch I. 
on Birdeye

2 years ago

The mobile notary arrived at a time much later than scheduled. 

Robert C.'s profile image
Robert C. 
on Birdeye

2 years ago

Ashton was very pleasant and informative and patient with our numerous questions! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,490 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.