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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,489 reviews
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Vincent A.'s profile image
Vincent A. 
on Birdeye

2 years ago

I was a little unsure about refinance, but Latrice explained it in a very clean and clear manner. Once I was able to begin speaking with her directly, my questions were answered and I felt so confident in our decision. Thanks Latrice!! Latrice deserves ALL OF THE lunches, coffees, vacations, and raises. She was amazing. 

Joseph Spears J.'s profile image
Joseph Spears J. 
on Birdeye

2 years ago

Excellent experience with Tony Torres but more specifically with Jacobie was right on all the way through. Great job!!! 

Adam M C.'s profile image
Adam M C. 
on Birdeye

2 years ago

LaRonda helped me every step along the way. She went above and beyond what was required of her to ensure I was able to complete my loan application in a timely manner. 

James S.'s profile image
James S. 
on Birdeye

2 years ago

Edna called me weekly to keep me informed of the status of my application. This was very helpful as opposed to sitting and not knowing where things were. 

JOHN S.'s profile image
JOHN S. 
on Birdeye

2 years ago

I already had a mortgage with PennyMac so doing a Refi with them seemed logical to me. My hunch was correct and had a very good, seamless experience ! 

Ramon S.'s profile image
Ramon S. 
on Birdeye

2 years ago

Thank you. 

Krystal T.'s profile image
Krystal T. 
on Birdeye

2 years ago

The ease of the process. However, it got a little tricky due to my husband not being able to be present and needing a POA for financial. it all worked out 

MARILYN M.'s profile image
MARILYN M. 
on Birdeye

2 years ago

Multiple requests for the same document and not being able to just talk with just one person and being passed around was annoying. We got the job done, but not as smoothly as in the past. 

ELAINE M.'s profile image
ELAINE M. 
on Birdeye

2 years ago

no response 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,489 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.