PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,489 reviews
Select a rating
Caleb B.'s profile image
Caleb B. 
on Birdeye

2 years ago

Great experience end to end 

Sylvia T.'s profile image
Sylvia T. 
on Birdeye

2 years ago

Jesika Witzens and Abigail Rupin were amazing. They explained expectations and I felt as if I understood the process. Anytime they requested documentation, I had it to them within the hour. However, there were a few hiccups with the team that supports them. Documents were requested multiple times. It was not explained to me that the appraisal could not be ordered until we were 30 days before close. We had a 60-day escrow period on this deal. However, the amount to close was not communicated to me until two hours b... read more

Stacy P.'s profile image
Stacy P. 
on Birdeye

2 years ago

It was a complicated process moving from TX to GA, but Sharyl made it easy. If it weren't for her, I don't think we would have closed. She is a great asset to the PennyMac team. 

Ronald G.'s profile image
Ronald G. 
on Birdeye

2 years ago

The whole process was easy and quick. 

DARRAN M.'s profile image
DARRAN M. 
on Birdeye

2 years ago

No comment 

Ashtan R.'s profile image
Ashtan R. 
on Birdeye

2 years ago

Chavaya was an asset to our closing process. He did a great job keeping my updated on each step of the process and communicating potential stumbling block. All-in-all the process was quick, thorough, and far more than satisfactory. 

Peter S.'s profile image
Peter S. 
on Birdeye

2 years ago

Two weeks from first contact to closing with no hassle! Great work and reduced our monthly payments significantly, 

Donald M.'s profile image
Donald M. 
on Birdeye

2 years ago

Your loan specialist team was very professional very helpful and made my own experience quite pleasant thank you once again 

Peter C.'s profile image
Peter C. 
on Birdeye

2 years ago

Linda was very good, I just had conflicting info throughout the process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,489 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.