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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,489 reviews
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Cory R.'s profile image
Cory R. 
on Birdeye

2 years ago

The whole process was fast, easy, and everything was explained very clearly. 

Amy R.'s profile image
Amy R. 
on Birdeye

2 years ago

She was absolutely amazing 👏 

Sung-Young L.'s profile image
Sung-Young L. 
on Birdeye

2 years ago

Ammie was the worst! I had to call in multiple times to get my own answers and help with closing since no direct line to reach her via call or email. Nick Schmidt and Ricardo Herrera were the ones who assisted me from start to the end, not Ammie. She did not do her job at all! And the PennyMac dashboard is USELESS, slow and wrong closing documents, not user friendly either. But I want to sincerely thank Ricardo (Richard) for helping me thru closing and all my questions and issues I had. 

Shayne H.'s profile image
Shayne H. 
on Birdeye

2 years ago

5star rating for sure , made it happen when we supposed to and they explained the process just how it happened. 

Maryanne L.'s profile image
Maryanne L. 
on Birdeye

2 years ago

Very knowledgeable, pleasant and professional individual. 

Rose T.'s profile image
Rose T. 
on Birdeye

2 years ago

All of the staff members involved in the processing of my loan were oordial, professional, and well versed regarding the entire process. MyMacTeam members were great, most especially Erika Stacy!! 

SUSAN P.'s profile image
SUSAN P. 
on Birdeye

2 years ago

Closing cancelled 2 times last minute Penny Mac my current mortgage holder didn’t realize that the property was a condo causing delay in cleaning 

Todd H.'s profile image
Todd H. 
on Birdeye

2 years ago

Accurate figures contained the the closing document 

Baby Florence Van L.'s profile image
Baby Florence Van L. 
on Birdeye

2 years ago

Excellent service. Process was smooth. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,489 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.