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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,185 reviews
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Michael C.'s profile image
Michael C. 
on Birdeye

10 months ago

Yester and John were very helpful and very professional! With associates like them PennyMac is a great company. 

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Walter B.'s profile image
Walter B. 
on Birdeye

10 months ago

James Wright is OUTSTANDING! He was very knowledgeable in making sure we understood the process and what was needed to complete our loan package in a timely manner. Very professional always had kind words of encouragement. We rate James a 10+.  

Business response:

Thank you for taking the time to share your experience with us, Walter. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nathaniel F.'s profile image
Nathaniel F. 
on Birdeye

10 months ago

James Wright was a pleasure to work with! Very professional and answered any questions I had in timely fashion.  

Business response:

Hi Nathaniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mackie C.'s profile image
Mackie C. 
on Birdeye

10 months ago

GREAT SERVICE  

Business response:

Hi Mackie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Vivienne K.'s profile image
Vivienne K. 
on Birdeye

10 months ago

The loan process was so easy. The Mac Team kept me informed every step of the way until closing.  

Business response:

Hi Vivienne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

John K.'s profile image
John K. 
on Birdeye

10 months ago

Eric was very helpful, informative and proactive getting us through the closing process. 

Business response:

Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Nadine N.'s profile image
Nadine N. 
on Birdeye

10 months ago

Everyone was so helpful.  

Business response:

Thank you for the positive review, Nadine! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Barbara A.'s profile image
Barbara A. 
on Birdeye

10 months ago

The process went very well. The only negative is the fact that, beginning the almost immediately after the credit check was run, the deluge of spam calls began. I am aware you have no control over it but it was a big part of the experience. 

Business response:

Thank you for taking the time to share your experience with us, Barbara. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Yasmin Gonzalez T.'s profile image
Yasmin Gonzalez T. 
on Birdeye

10 months ago

The team worked diligently to close my loans in time. They exhibited great professionalism from beginning to end.  

Business response:

Thank you for taking the time to share your experience with us, Yasmin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,185 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.