This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Fewer contacts in the process. Too many different people involved
Felt like I was being hounded for decisions I needed to think about. It's a big step to refinance and not one taken lightly.
Everyone very professional and swift and returned my calls
Michael called and explained to me what went wrong through the process. He was very kind and helpful in the situation.
5 star great service
There is a lot of competition for business from various Loan companies out there. All these companies give different offers and willing to win your business. Your company have to do their own research and have their own competitive offers and not waiting for a client to bring an offer from another source for you to match the offer, such practices will discourage a potential client because your company is a bigger and more organize company than most of those others out there. I hope this will make sense to you. Thanks for yo... read more
Personal need to talk to each other, so their on the same page. So I wouldn't have to do request twelve times. Also the dates as to when closeing and checks were done. Some personal were great in their help.
Personalization
Very clear communication, all questions were answered, information very accurate
PENNYMAC has a 4.5 star rating with 48,488 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.