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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,488 reviews
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Fred C.'s profile image
Fred C. 
on Birdeye

2 years ago

Fewer contacts in the process. Too many different people involved 

Matthew C.'s profile image
Matthew C. 
on Birdeye

2 years ago

Felt like I was being hounded for decisions I needed to think about. It's a big step to refinance and not one taken lightly. 

Darlene D.'s profile image
Darlene D. 
on Birdeye

2 years ago

Everyone very professional and swift and returned my calls 

Scott C.'s profile image
Scott C. 
on Birdeye

2 years ago

Michael called and explained to me what went wrong through the process. He was very kind and helpful in the situation. 

Jacqueline B.'s profile image
Jacqueline B. 
on Birdeye

2 years ago

5 star great service 

Chikelo N.'s profile image
Chikelo N. 
on Birdeye

2 years ago

There is a lot of competition for business from various Loan companies out there. All these companies give different offers and willing to win your business. Your company have to do their own research and have their own competitive offers and not waiting for a client to bring an offer from another source for you to match the offer, such practices will discourage a potential client because your company is a bigger and more organize company than most of those others out there. I hope this will make sense to you. Thanks for yo... read more

Rudolph O.'s profile image
Rudolph O. 
on Birdeye

2 years ago

Personal need to talk to each other, so their on the same page. So I wouldn't have to do request twelve times. Also the dates as to when closeing and checks were done. Some personal were great in their help. 

Harley C.'s profile image
Harley C. 
on Birdeye

2 years ago

Personalization 

CESAR N.'s profile image
CESAR N. 
on Birdeye

2 years ago

Very clear communication, all questions were answered, information very accurate 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,488 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.