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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,111 reviews
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Laura H.'s profile image
Laura H. 
3 years ago

Great service! 

Lorenzo Sanchez J.'s profile image
Lorenzo Sanchez J. 
3 years ago

I love how every is professional and have the answers for your questions. Great service. 

Andrew S.'s profile image
Andrew S. 
3 years ago

Nothing specific 

MICHAEL C.'s profile image
MICHAEL C. 
3 years ago

I would like copies of all my closing documents, or anything else with my signature. I asked you if I could get $30,000 at closing, that amount was agreed to, but I only received $28,000. Also, I was promised a lower payment of $1300. The old loan was $1611 but now my payment is $1758.08. While discussing the monthly payment, I stated that I pay my own taxes, HOA fees and insurance. Are these now wrapped into the monthly payment? All my bills have been paid by me consistently over the last 10 years. What does my paymen... read more

Zackarie De La P.'s profile image
Zackarie De La P. 
3 years ago

Questions were answered in a quick manner and whole process was made easy 

Hector T.'s profile image
Hector T. 
3 years ago

The whole process is usual stressful but they were able to make this a breeze. 

KIMBERLY B.'s profile image
KIMBERLY B. 
3 years ago

Everything went as planned. Very smooth, very timely without no hassle. 

Cody S.'s profile image
Cody S. 
3 years ago

Clear and quick 

Richard Fraher J.'s profile image
Richard Fraher J. 
3 years ago

Having easier access to her and her document requests. I got confused over how many people I spoke with rather just one or two individuals 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,111 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.