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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,488 reviews
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JAMES C.'s profile image
JAMES C. 
on Birdeye

2 years ago

Great!!!!! 

Cesar Gonzalez J.'s profile image
Cesar Gonzalez J. 
on Birdeye

2 years ago

Sharyl was great. My closing documents were inaccurate missing a lender credit discussed with the originator. This was NOT Sharlys doings. If wouldn’t recommend PennyMac for other practices, not Sharlys. She was amazing. I am still waiting on documentation that was removed from the server from Dominic and I was mislead by Gavin. There are still issues here that need to be resolved. But they have nothing to do with Sharly! She was efficient and prompt, if she couldn’t answer a question she made sure to keep me update... read more

Eric D.'s profile image
Eric D. 
on Birdeye

2 years ago

Jes did a great Job! 

Jesse V.'s profile image
Jesse V. 
on Birdeye

2 years ago

The process went smoothly. I was kept updated when new documents were need and received courtesy calls just to let me know my loan was being worked on. All my questions were answered in a timely manner. Overall process couldn't have been any better. 

Karen B.'s profile image
Karen B. 
on Birdeye

2 years ago

Darcel did a great job but there were some issues with scheduling the closing. Other then that I have no complaints 

MEADE B.'s profile image
MEADE B. 
on Birdeye

2 years ago

Marcia did a great job on what was a drawn out process due to the appraiser delay. She did her best to keep me informed and keep this deal alive. Thank you Marcia. 

Murtaza T.'s profile image
Murtaza T. 
on Birdeye

2 years ago

Overall awesomeness and great service from beginning to end. 

William R.'s profile image
William R. 
on Birdeye

2 years ago

Thank you. It was a pleasure 

Kathleen M.'s profile image
Kathleen M. 
on Birdeye

2 years ago

Marcia always answered the phone and solved my problems 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,488 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.