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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,488 reviews
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Dana S.'s profile image
Dana S. 
on Birdeye

2 years ago

My experience with PennyMac was great!! Very efficient and easy to work with. The communication was great. I was able to close a few days ahead of time. I highly recommend using PennyMac! 

ROCKY P.'s profile image
ROCKY P. 
on Birdeye

2 years ago

Very informative 

David Miller J.'s profile image
David Miller J. 
on Birdeye

2 years ago

I never talked to Brandon Winn. Basically the app did all the work. I felt the process took longer than I expected. To be clear I’m not dissatisfied, I just think that the app did all the work. The customer service team was helpful with every issue I had. Once again I’m not unhappy I just didn’t have any interaction with Mr. Winn outside of emails. 

Jeffrey B.'s profile image
Jeffrey B. 
on Birdeye

2 years ago

It was professional and timely 

BENJAMIN C.'s profile image
BENJAMIN C. 
on Birdeye

2 years ago

The customer service was excellent and very reassuring. This brought peace of mind and made the process incredibly easy. 

Jonathan M.'s profile image
Jonathan M. 
on Birdeye

2 years ago

Very efficient and customer satisfaction 

Scott H.'s profile image
Scott H. 
on Birdeye

2 years ago

Quick. Efficent. Painless. 

Madalena S.'s profile image
Madalena S. 
on Birdeye

2 years ago

Evey person we spoke to from the application process to the actual closing was exactly knowledge and friendly and also took the time to make sure we understood everything and had everything we needed. 

LEROY C.'s profile image
LEROY C. 
on Birdeye

2 years ago

Clear, accurate, & courteous instructions and advice made the process simple, fast, and not unpleasant. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,488 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.