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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,488 reviews
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MARY V.'s profile image
MARY V. 
on Birdeye

2 years ago

The team was extremely helpful and patient with me. I had a lot of questions, sometimes the same questions. It was frustrating to me not understanding some of the process however, they were always helpful and understanding. Thank you for all your help during this time. I would totally recommend your services to friends and family. 

Rebecca A.'s profile image
Rebecca A. 
on Birdeye

2 years ago

We got through the whole process quickly, and all the documents needed were clearly stated to me. I was always kept in the loop 

BERNARDO G.'s profile image
BERNARDO G. 
on Birdeye

2 years ago

Everything me my expectations. 

Ava J.'s profile image
Ava J. 
on Birdeye

2 years ago

I made several calls to dash’s jones and she never returned my calls. I was told she would return my calls but never did. Was told she was my loan agent and I had to always speak with someone different when I called. 

Rose T.'s profile image
Rose T. 
on Birdeye

2 years ago

My experience was very good. I had clear and prompt communication with the representatives. The refinance process went quickly and accurately. 

Stacy T.'s profile image
Stacy T. 
on Birdeye

2 years ago

Pennymac had a very smoothe process and communicated extremely well and made clear and understandable responses. Would totally recommend pennymac! Thanks! 

Charlean Richardson M.'s profile image
Charlean Richardson M. 
on Birdeye

2 years ago

I am not real tech savvy and don’t like doing things by email. I felt unsure of things when I would receive emails every day or so requesting yet another look at documents that I really did not understand. Guess I just like doing things more in person. 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

Easy and painless. Everything went smoothly. 

Jean D.'s profile image
Jean D. 
on Birdeye

2 years ago

Thank you Mary God bless 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,488 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.