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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,792 reviews
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Nestor R.'s profile image
Nestor R. 
3 years ago

Linda was very professional and the loan process went very smoothly from beginning to end! 

Lourdes F.'s profile image
Lourdes F. 
3 years ago

Customer service was great. Everyone was patient with me. I am hearing impaired and us a caption phone and 

Martin B.'s profile image
Martin B. 
3 years ago

Simple process 

Rosemary A.'s profile image
Rosemary A. 
3 years ago

My experience was seamless, transparent, and I was treated with respect. The team was very professional and credible. 

Nicole S.'s profile image
Nicole S. 
3 years ago

Everyone at Pennymac was great! They made my re-fi experience the best I’ve ever had. 

Charles P.'s profile image
Charles P. 
3 years ago

I had delayed refinancing even though my last mortgage Company was screwing up my monthly payments with escrow, and I commend Michael Flowers for his patience as I nearly backed out at the beginning. My biggest problems were with the E-sign documents, Once I signed on, it would not allow me to update or review my material. I finally, got a tech support person to fix that, but I have PTSD from the Service and minor problems cause me to get very nervous. Everything went great after reviewing and inserting the required documen... read more

WILFREDO A.'s profile image
WILFREDO A. 
3 years ago

Very polite group of people Excelent job thank you all 

Joan K.'s profile image
Joan K. 
3 years ago

Our overall experience in working with Pennymac was very good our loan team was always available to answer questions in a timely manner and we would recommend Pennymac to anyone interested in Home loans and refinancing 

Shanita B.'s profile image
Shanita B. 
3 years ago

Liam was very cooperative and professional through the whole process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,792 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.