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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
From beginning to end the process was easy and seamless.
The online portal in the process of transformation has lost its real purpose. I uploaded all the needed documents to the portal but the loan officer could never see them causing frustration and time waste on my end. My loan officer also was a little rude and she didn't communicate properly and didn't send me the CD either
Frank Johnson made this whole experience go smoothly. He always had an answer to every question I had. I am pleased to have been able to work with him throughout this refinance process. Thank you 👏🏻👏🏻👏🏻
Great overall fees and rates.
It was a very smooth process with good communication throughout.
Sandi was a pleasure to work with for our refinance. Constant updates and exceptional care took all the anxiety and stress away from the process. No questions were unanswered and never felt we asked too many questions. Thank you Sandi, I will refer you to all family, friends and even strangers.
PennyMac made this process so easy! From the moment I spoke with a lending agent, to the time that I signed the papers, everything was well explained, and done according to my expectations. There was a delay in signing due to my getting Covid, and there was another delay with the title company having to change the verbiage in the Quick Claim Deed to meet my state's requirements. However, PennyMac was not at fault for either of these delays and, in fact, kept me updated on what was required to be done and when. I HIGHLY r... read more
Tynisha was very much on point for all the discussions. I had 4 loans in process, and she ensured that the process is smooth and efficient. She played a critical role in coordination and also prevented me from sending same set of documents for all the 4 loans (vs. sending it once). Thank you for all the support!
Great experience
PENNYMAC has a 4.5 star rating with 48,488 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.