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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Always was proactive with me and promptly answered my questions. Also, the backup team monitoring my communications with Julianna was great and (seems like) they stepped in to assist in providing a prompt response where needed.
Happy with everything
Responded very quickly and easy with a better rate from the same company.
After applying for a refinance I the process was terminated by pennymac. It's my understanding that tasks were taking too long on their end. During my second refinance I never received accurate disclosure documents and received incorrect information over the phone. Finally, while signing documents I noticed multiple discrepancies and incorrect numbers on all my paperwork. This whole process was a sloppy mess.
Robin Castro was my loan officer she went above & beyond! She made sure I knew what was taking so long & did everything she could to fix it! She was amazing & I would refer anyone to her! Super sweet! Joyce Long was amazing scheduling my closing time & making sure I was on track. Thank you team!
An awesome experience that just tied us together for the next 30 years
Clear instructions & all questions answered
Ease of use
The entire experience with PennyMac was quick, efficient, and pleasant. We will definitely recommend your company to anyone looking to refinance.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,488 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.