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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Being an existing pennymac customer I feel things should have moved along a little quicker
Ms Rodriquez is the best csr I’ve dealt with her attention to detail and overall mannerism saved this deal with me after having an unpleasant experience previously with one of your loan officer.
Jocelyn was great and was on top of everything but the company as a whole needs to coordinate better. Throughout the whole process I was receiving daily calls from Pennymac. Half of them were soliciting me to refinance (not knowing I was) and the other half were asking for documents or updates about things that I already talked to Jocelyn about.
She was great
Everything went very smoothly. Was very satisfied with professional service
Joselyn was very professional easy to talk to and made everything clear And easy for me to understand kept in constant contact to let me know where we were in the process of the loan because of Jocelyn professionalism and knowledge I would recommend your company to anyone thank you very much Joselyn
It's all about communication and you guy's did just that!!
The people
Excellent communication. Very professional and friendly. Will recommend to others friends and family members. Keep up the good work.
PENNYMAC has a 4.5 star rating with 48,488 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.