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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,797 reviews
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John P.'s profile image
John P. 
a year ago

While the process entailed the expected need for multiple pieces of information, the Team was readily available to address needs and issues as they arose to get us to closing. 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lucille G.'s profile image
Lucille G. 
a year ago

I appreciate the professionalism, timeliness and willingness to help of each team member responsible for the completion of this loan. 

Business response:

Hi Lucille - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Budie R.'s profile image
Budie R. 
a year ago

Good experience. They worked hard to get a early close and kept me informed on progress. 

Business response:

Hi Budie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Loren B.'s profile image
Loren B. 
a year ago

I am concerned with paper checks being issued and having to send this via mail. I would feel much more comfortable being able to schedule a payment online. 

Business response:

Hi Loren - Your feedback is greatly appreciated. Thank you for the review. 

Michael M.'s profile image
Michael M. 
a year ago

Professional, as "painless" as it could be given the nature of these loans. Most satisfied. Thank you all.  

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rayan C.'s profile image
Rayan C. 
a year ago

Everyone that was involved with my loan was extremely respectful and I love how fast they got me approved  

Business response:

Hi Rayan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Felix G.'s profile image
Felix G. 
a year ago

Heather  

Business response:

Hi Felix - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Krysten B.'s profile image
Krysten B. 
a year ago

Rosario was wonderful to work with, so kind, great at checking in and communicating. I really appreciate the communication and prompt attention to any questions I had. Thank you Rosario. 

Business response:

Thank you for taking the time to share your experience with us, Krysten. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kelisha B.'s profile image
Kelisha B. 
a year ago

Very smooth & quick process. 

Business response:

Thank you for taking the time to share your experience with us, Kelisha. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,797 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.