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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,137 reviews
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Gregg Y.'s profile image
Gregg Y. 
a year ago

All communications with everyone involved was friendly courteous and professional. Great people For sure  

Business response:

Hi Gregg - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Hassan S.'s profile image
Hassan S. 
a year ago

Very professional experience and service.  

Business response:

Hi Hassan - Your feedback is greatly appreciated. Thank you for the review. 

Melinda C.'s profile image
Melinda C. 
a year ago

Ammie was amazing!! She was helpful, took her time and made sure we knew what to expect. Her open communication with us was wonderful.  

Business response:

Thank you for taking the time to share your experience with us, Melinda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Karen C.'s profile image
Karen C. 
a year ago

N/A 

Business response:

Thank you for taking the time to share your experience with us, Karen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Brent H.'s profile image
Brent H. 
a year ago

When my credit report was pulled I received over 400 phone calls from other lenders.I had to go on the nation wide do not call list.I wonder if there is something that could be done to stop the spam calls in the future to your other custerm i know fo 

Business response:

Hi Brent - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Linda C.'s profile image
Linda C. 
a year ago

I didn’t expect a $15. Wire fee after paying a very large closing fee. 

Business response:

Hi Linda - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Leo T.'s profile image
Leo T. 
a year ago

Latrice and Brian were a pleasure to work with. By far, this has been our best financing experience! Thank you for making it so stress-free. 

Business response:

Hi Leo - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Cheryl H.'s profile image
Cheryl H. 
a year ago

James Bruce and Sandra are ultimate professionals. During our close compliments were given for Sandra’s efficiency and she was a pleasure to work with. 

Business response:

Hi Cheryl - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Paul L.'s profile image
Paul L. 
a year ago

Nice work! I appreciate you reaching out to me to save money on my Mortgage payment. I needed your expertise and you did an awesome job Thank you, R/Paul Lavalette 

Business response:

Thank you for taking the time to share your experience with us, Paul. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,137 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.