PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,488 reviews
Select a rating
Travis T.'s profile image
Travis T. 
on Birdeye

2 years ago

Good experience 

Jesus S.'s profile image
Jesus S. 
on Birdeye

2 years ago

Great and fast service 👍🏽 

FREDALYN R.'s profile image
FREDALYN R. 
on Birdeye

2 years ago

Easy and convenient 

Joshua Y.'s profile image
Joshua Y. 
on Birdeye

2 years ago

no comment 

LETICIA C.'s profile image
LETICIA C. 
on Birdeye

2 years ago

Nathaniel was amazing!!!! 

Paul T.'s profile image
Paul T. 
on Birdeye

2 years ago

I put off refinancing because I thought there would be a lot to do and it would be confusing. It wasn't at all! The electronic documents and signing made it easy. The website where these documents were located allowed me to feel confident I wasn't missing something important. Emails also prompted me to do tasks when I needed to. The team kept in contact with me and helped me know what to do. The longest time I had to set aside was the initial phone call in which I set up the application, but my contact was polite, knowledgea... read more

WILLIAM H.'s profile image
WILLIAM H. 
on Birdeye

2 years ago

Chantel reached out often and kept me updated throughout the entire process. She was very easy to work with and always answered all of my questions. I would definitely recommend her and Pennymac. 

Sharon Cheever W.'s profile image
Sharon Cheever W. 
on Birdeye

2 years ago

Kayla and Jamaica were professional and helpful. Very nice customer service. Thank you ladies! 

Mohamed El H.'s profile image
Mohamed El H. 
on Birdeye

2 years ago

Danyell was a pleasure to work with. She was helpful, patient and very accommodating. I feel very lucky to have had her assist me through this process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,488 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.