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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,792 reviews
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Susan L.'s profile image
Susan L. 
3 years ago

Start to finish the process, customer service was friendly, professional and helpful. I was kept up to date every step of the way, process was explained thoroughly and I was able to close earlier than anticipated. Definitely a great experience and would recommend the PennyMac team. 

Jerome W.'s profile image
Jerome W. 
3 years ago

thanks Suzanne 

Randall W.'s profile image
Randall W. 
3 years ago

Dragging your feet so long then asking for same documents over and over. Started process in. Didnt close til January. Would never use again. Unless massive changes. 

Javier M.'s profile image
Javier M. 
3 years ago

Great!! The process was very easy and the personnel from Pennymac was awesome! 

Hope W.'s profile image
Hope W. 
3 years ago

Tiffany was pretty good, I did get asked to provide one doc several times but then it was communicated why I needed it. I did think there were too many hands in the pot but she was very detailed and very accurate and timely with her calls. 

PHYLLIS W.'s profile image
PHYLLIS W. 
3 years ago

Great refinance experience. 

Brian Hubbard S.'s profile image
Brian Hubbard S. 
3 years ago

No confusion and helpful agents 

ROBERT W.'s profile image
ROBERT W. 
3 years ago

Very well explained. 

APRIL W.'s profile image
APRIL W. 
3 years ago

Awesome job by all the team at Penny Mac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,792 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.