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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,185 reviews
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Betina D.'s profile image
Betina D. 
on Birdeye

10 months ago

Nathan Camp was terrific to work with in the initial stages of our loan. When he turned us over to Grace Sparks, the high level of customer service continued. She was always professional, accessible, and communicative - all greatly appreciated. 

Business response:

Hi Betina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Joshua M.'s profile image
Joshua M. 
on Birdeye

10 months ago

A+ broker and processing team. 

Business response:

Thank you for the positive review, Joshua! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stacy T.'s profile image
Stacy T. 
on Birdeye

10 months ago

Absolutely won experience!! 

Business response:

Thank you for taking the time to share your experience with us, Stacy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Matthew F.'s profile image
Matthew F. 
on Birdeye

10 months ago

Great experience. Everyone was very nice and helpful  

Business response:

Thank you for taking the time to share your experience with us, Matthew. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Earl G.'s profile image
Earl G. 
on Birdeye

10 months ago

All of PennyMac's representatives that I contacted during this process were cordial, respectful, and highly professional. They were all excellent. 

Business response:

Hi Earl - Your feedback is greatly appreciated. Thank you for the review. 

Justin S.'s profile image
Justin S. 
on Birdeye

10 months ago

Mary was fantastic throughout the entire process. She was quick, responsive, friendly, and knowledgeable. 

Business response:

Hi Justin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joyce S.'s profile image
Joyce S. 
on Birdeye

10 months ago

I have found such caring people in the PennyMac profession. Thank you for always being there to help me. 

Business response:

Hi Joyce - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael H.'s profile image
Michael H. 
on Birdeye

10 months ago

The experience was really good and the Pennymac team was excellent 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jarrod J.'s profile image
Jarrod J. 
on Birdeye

10 months ago

Throughout the whole process the team was there for any questions I had and handled everything in the time they said they would! 

Business response:

Hi Jarrod - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,185 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.