PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,490 reviews
Select a rating
Brian B.'s profile image
Brian B. 
on Birdeye

2 years ago

Great service and communication. 

Andrew H.'s profile image
Andrew H. 
on Birdeye

2 years ago

Everything for the most part was done in a timely and accurate manner. Everyone that I dealt with tried to be as helpful as possible to make the loan refinancing go as smooth as possible. 

DANIEL G.'s profile image
DANIEL G. 
on Birdeye

2 years ago

Thank you for all your help 

Robert Bartash J.'s profile image
Robert Bartash J. 
on Birdeye

2 years ago

The process took longer than usual and I got the same email ,without an actual update, for weeks. The email said, “no new documents needed at this time”. I had to call weekly to get updates for myself. 

Howard C.'s profile image
Howard C. 
on Birdeye

2 years ago

It was a easy process and everything was clearly explained and communicated very well. 

Nathan D.'s profile image
Nathan D. 
on Birdeye

2 years ago

It was the easiest loan application we have ever filed. The application website was very well laid out and the loan officers I interacted with were very professional and knowledgeable. The loan also processes and closed in a very short time. 

Shoaib J.'s profile image
Shoaib J. 
on Birdeye

2 years ago

Just an overall great refi experience! 

Erick B.'s profile image
Erick B. 
on Birdeye

2 years ago

Thanks! GOOD CUSTOMER SERVICE 👍 

Joshua A.'s profile image
Joshua A. 
on Birdeye

2 years ago

Friendly and helpful people, made the process easier. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,490 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.