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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,490 reviews
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Laurie N.'s profile image
Laurie N. 
on Birdeye

2 years ago

Penny Mac and Grace were awesome ! Friendly and easy to work with! 

Sabrina A.'s profile image
Sabrina A. 
on Birdeye

2 years ago

Clear communication, and not speaking negatively about my father to my realtor. 

Connor T.'s profile image
Connor T. 
on Birdeye

2 years ago

Very helpful. Thank you! 

Juan C.'s profile image
Juan C. 
on Birdeye

2 years ago

It was a great service 

Vincent F.'s profile image
Vincent F. 
on Birdeye

2 years ago

It took a while to respond to my questions each time I had one. There was no direct communication between myself and the guy who started the loan. 

Eric D.'s profile image
Eric D. 
on Birdeye

2 years ago

When I called I got the answer I was looking for 

DONALD H.'s profile image
DONALD H. 
on Birdeye

2 years ago

Everything was accurate and timely 

Cedric F.'s profile image
Cedric F. 
on Birdeye

2 years ago

Allow the borrower to use their own money to pay off what he or she wants to and not dictates which debt should be paid. 

Marie B.'s profile image
Marie B. 
on Birdeye

2 years ago

Laci did an excellent job with proving the information and explaining everything. Laci was also the second loan officer we had come out in that week, due to the first loan officer not having correct information. My experience calling to get the information corrected was not very good. I ended up emailing and threatening to not go through with the refinancing . 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,490 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.