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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,491 reviews
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Sonia G.'s profile image
Sonia G. 
on Birdeye

2 years ago

Great service and communication 

Wesley D.'s profile image
Wesley D. 
on Birdeye

2 years ago

The constant updates and friendly reminder that even though it drug a bit you were still working towards completion and solving the problems with our side of the loan. Overall a pleasant experience with kind people 

Peter H.'s profile image
Peter H. 
on Birdeye

2 years ago

We had to send the same documents several times. Our process started in October and did not get finalized until February. The checks we received to pay off the creditors were all based on old numbers and were therefore cut in an amount exceeding what we owe. This check issue has been a huge hassle. 

Una R.'s profile image
Una R. 
on Birdeye

2 years ago

My experience with PennyMac has been great. All persons I've dealt with was excellent. My refinances was done In less than a month. 

David D.'s profile image
David D. 
on Birdeye

2 years ago

The process was easy, my macteam communication was right on target. I'm proud of everyone that helped. Good job! 

APRIL V.'s profile image
APRIL V. 
on Birdeye

2 years ago

Things went very easy from start to finish. 

Nickolas K.'s profile image
Nickolas K. 
on Birdeye

2 years ago

The process was fast and didn’t have many repeat steps. 

Jessica A.'s profile image
Jessica A. 
on Birdeye

2 years ago

My process was easy and fast. Thank you 

Sandra G.'s profile image
Sandra G. 
on Birdeye

2 years ago

I received excellent service from Theresa. Every time I had a question, she was prompt and pleasant when answering the questions. She always called me at the time she said she would. And she checked in with me on several occasions to make sure that I was happy with the progress of the loan. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,491 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.