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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,491 reviews
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Albert G.'s profile image
Albert G. 
on Birdeye

2 years ago

I don't know Latoya. Never communicated with her. Only with Mat. Everything was done mostly electronically. 

DUANE U.'s profile image
DUANE U. 
on Birdeye

2 years ago

Everything went as we were told and what to expect 

GEORGE T.'s profile image
GEORGE T. 
on Birdeye

2 years ago

Tabatha,and Molly were great answered any questions I had quickly 

Leslie C.'s profile image
Leslie C. 
on Birdeye

2 years ago

It was a quick and easy experience. 

RICHARD M.'s profile image
RICHARD M. 
on Birdeye

2 years ago

Constant and consistent communication 

PETER R.'s profile image
PETER R. 
on Birdeye

2 years ago

a few of the problems: 1) A lot of miss-communication regarding flood-related documents, which ended up that I am losing my grandfathered in insurance, which means an extra cost of around 2000 dollars a year. (15 *2000) 2) Names were wrong on closing documents 

CHRISTOPHER S.'s profile image
CHRISTOPHER S. 
on Birdeye

2 years ago

Brianna was a fantastic concierge throughout the entire refinance process. She is extremely attentive, knowledgeable, and courteous. All my questions were answered promptly and accurately, and she made sure the entire process was seamless. I was extremely satisfied with Brianna and the refinance process. My only advice for the future, you are I desperate need of a cloning machine… you need more Brianna’s, a building full. I rate her an 11! 

Marcus Y.'s profile image
Marcus Y. 
on Birdeye

2 years ago

ggggggggggggg 

Eric L.'s profile image
Eric L. 
on Birdeye

2 years ago

Great experience and would come back to penny Mac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,491 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.