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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,129 reviews
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Pauline S.'s profile image
Pauline S. 
3 years ago

Max was Awesome and very helpful! Answered all my questions quickly! Thank you! :) 

Luis Cuellar G.'s profile image
Luis Cuellar G. 
3 years ago

The Loan officer was very clear on the offer for re-financing. The closing was very smooth and on time. 

DAVID C.'s profile image
DAVID C. 
3 years ago

The service I received was very professional and timely. Clearly presented and easy to review all questions were answered promptly and professionally. I would recommend to anyone. 

Shawn F.'s profile image
Shawn F. 
3 years ago

Process was easy, seamless and quick. Documents were easily accessed even for the less tech savvy such as myself. Closing was much quicker than anticipated. 

DAVID T.'s profile image
DAVID T. 
3 years ago

Easy from beginning to end, especially being able to transfer nearly all application material and documentation electronically in a secure manner. 

Ortis OSWALL T.'s profile image
Ortis OSWALL T. 
3 years ago

The clarity about the process from start to end. Everyone I came into contact with the process were professionally and knowledgeable about any concerns I may had. 

John J.'s profile image
John J. 
3 years ago

I think all the people I talked with were first rate. I think it's a little degrading for PennyMac the company to require surveys for every transaction. Are you not trusting your employees? Are you unsure of the process? They are great, get off their back!!! 

SCOTT St A.'s profile image
SCOTT St A. 
3 years ago

The whole refinance experience was a seamlessly pleasant experience from the first phone call to the closing. Information was communicated accurately and questions were answered in a timely manner. I would highly recommend PennyMac for your next home loan or refinance . 

David S.'s profile image
David S. 
3 years ago

Very easy and it didn’t take up a lot of time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,129 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.