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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,492 reviews
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Albert G.'s profile image
Albert G. 
on Birdeye

2 years ago

I don't know Latoya. Never communicated with her. Only with Mat. Everything was done mostly electronically. 

PATRICIA S.'s profile image
PATRICIA S. 
on Birdeye

2 years ago

You were there to answer all my questions, papers were filed correctly and accurate. Overall experience was very pleasant and everything was explained to me very clearly. Thanks for all of help 

Alan P.'s profile image
Alan P. 
on Birdeye

2 years ago

First of all, who is Wanda Ivy, had no dealings with this person at any time, the overall experience was a total s*** show, the only person that had any clear communication and clearly knew and understood his job, was extremely thorough and should be congratulated on a job well done was the notary that did the closing documents, the rest of the idiots were a total f***ing joke. 

Linda F.'s profile image
Linda F. 
on Birdeye

2 years ago

The communication from the Pennymac team was exceptional. I knew where we were at and what was happening with each step of the process. This is the 3rd time I have closed on a loan with Penny Mac and while each time was excellent, this one was by far the smoothest. 

RICHARD M.'s profile image
RICHARD M. 
on Birdeye

2 years ago

Constant and consistent communication 

PETER R.'s profile image
PETER R. 
on Birdeye

2 years ago

a few of the problems: 1) A lot of miss-communication regarding flood-related documents, which ended up that I am losing my grandfathered in insurance, which means an extra cost of around 2000 dollars a year. (15 *2000) 2) Names were wrong on closing documents 

Noppakun L.'s profile image
Noppakun L. 
on Birdeye

2 years ago

They were great, even though I keep changing the loan over and over. 

Marcus Y.'s profile image
Marcus Y. 
on Birdeye

2 years ago

ggggggggggggg 

Eric L.'s profile image
Eric L. 
on Birdeye

2 years ago

Great experience and would come back to penny Mac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,492 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.