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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything was fine, but I was a little shocked that my closing costs were so high. I wish it had been communicated before closing that the closing costs were going to be about a third money I was receiving. Had I had known this, I'm not sure if I would have continued the process. I keep going through my emails to see where I could have found this information, but I've been unsuccessful. I'm placing no blame, but again, I didn't realize the costs would be so high, especially since I didn't switch lending companies.
All credit cards were not paid off like promised. Communication was horrible. I had to call multiple times to make sure things were getting done to get the process moving
After completing 3 other refi's through Penny Mac and had horrible experience, this experience exceeded my expectation!
it was great..
The people there made it a pleasure they knew what they were doing and were very helpful
It was a great experience.
Candice Williams was Great. Others whom I spoke with also were very helpful with the few bumps and hiccups in the process. ALL were very professional yet approachable and friendly.
It was great.
Experience was good. Thank you.
PENNYMAC has a 4.5 star rating with 48,506 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.