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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Start to finish the process, customer service was friendly, professional and helpful. I was kept up to date every step of the way, process was explained thoroughly and I was able to close earlier than anticipated. Definitely a great experience and would recommend the PennyMac team.
Dragging your feet so long then asking for same documents over and over. Started process in. Didnt close til January. Would never use again. Unless massive changes.
Great!! The process was very easy and the personnel from Pennymac was awesome!
Tiffany was pretty good, I did get asked to provide one doc several times but then it was communicated why I needed it. I did think there were too many hands in the pot but she was very detailed and very accurate and timely with her calls.
Mr. Kelvey Becks was amazing and patience. His experience and knowledge of all my paperwork’s was incredibly. I never needed to call him for anything he was on top of everything. He made sure I was completely satisfied. Mr. Becks gets 100 stars for his amazing work and skills. If anyone ever gets Mr. Becks you are in great hands with him. Thank You Mr. Kelvey Becks for all you do. From The Simpson’s Your one in a million.
Overall a great experience from start to finish
It was the issue with the Title Company chosen Boston Title was one of the worst title companies I have ever dealt with. The first appraisal company was really as bad. They lied about contacting me also after they completed the appraisal of the house they never submitted the work. WE had to delay the close for another 15 days.
Great refinance experience.
I wish they told me that a insurance would be put on for the first 5 years of the loan. The purpose of refinancing in the first place was to lose the insurance and lower my payment. it did lower my payment but an insurance on the loan was attach again. I did not get any clarification on this.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,506 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.