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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,506 reviews
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Patricia P.'s profile image
Patricia P. 
on Birdeye

2 years ago

Edna was great, but there were lots of issues with the transaction. I was miss quoted by my loans officer and it was just frustrating because it was something that was quoted multiple times and ended up being different at the last minute. The location for my signing was also miscommunicated, which was very frustrating. I was constantly told that the notary would come to my home but on the day of signing I received a call from a notary saying I was supposed to be in San Francisco, 3 hours away from where I was, because of thi... read more

Richard M.'s profile image
Richard M. 
on Birdeye

2 years ago

5 star, John and Peter were extremely helpful during a difficult time. 

Vito R.'s profile image
Vito R. 
on Birdeye

2 years ago

Just so much easier then what was share, they took. Are of everything. So amazing and what a great job. Thank you 

Brian W.'s profile image
Brian W. 
on Birdeye

2 years ago

The loan process took almost three months. That is unacceptable for a simple refinance. There was also a second lawyer called in for closing, even though we already had a lawyer picked out for the closing process. Poor communication all around. 

WILLIAM D.'s profile image
WILLIAM D. 
on Birdeye

2 years ago

It was an easy process. 

MATTHEW M.'s profile image
MATTHEW M. 
on Birdeye

2 years ago

The experience was great! Everyone was friendly and helpful. 

Ronald D.'s profile image
Ronald D. 
on Birdeye

2 years ago

Overall a great experience 

Aurora M.'s profile image
Aurora M. 
on Birdeye

2 years ago

It was better than I expected. 

PRASAD I.'s profile image
PRASAD I. 
on Birdeye

2 years ago

Sandi is a Super Star ⭐️ 🌟 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,506 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.