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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Okkkkkkkkk
Loan team was able to be flexible and work with our situation as the seller made the process more difficult.
Very responsive.
Responded to my questions. Very knowledgeable and worked quickly to process my loan
Ok is what I have
I was told we would receive an phone update each week through the process and that did not happen. I had to call to get any info at all. I never spoke to Candace. When I did call in the people I spoke to were friendly and apologetic but the info they gave me was not always accurate and there was never any follow up to make sure I was informed. I thought the process would be fairly simple since Pennymac held our existing loan but that was not the case. I am glad that it is over but I would not recommend Pennymac.
Everything was done professionally.
Thank you for all your help. This process was very smooth.
Quick and easy
PENNYMAC has a 4.4 star rating with 48,792 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.