PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,792 reviews
Select a rating
Daly N.'s profile image
Daly N. 
3 years ago

Okkkkkkkkk 

Kiel B.'s profile image
Kiel B. 
3 years ago

Loan team was able to be flexible and work with our situation as the seller made the process more difficult. 

Sid H.'s profile image
Sid H. 
3 years ago

Very responsive. 

Steven B.'s profile image
Steven B. 
3 years ago

Responded to my questions. Very knowledgeable and worked quickly to process my loan 

Diego W.'s profile image
Diego W. 
3 years ago

Ok is what I have 

Jason F.'s profile image
Jason F. 
3 years ago

I was told we would receive an phone update each week through the process and that did not happen. I had to call to get any info at all. I never spoke to Candace. When I did call in the people I spoke to were friendly and apologetic but the info they gave me was not always accurate and there was never any follow up to make sure I was informed. I thought the process would be fairly simple since Pennymac held our existing loan but that was not the case. I am glad that it is over but I would not recommend Pennymac. 

Bedir M.'s profile image
Bedir M. 
3 years ago

Everything was done professionally. 

Gloria C.'s profile image
Gloria C. 
3 years ago

Thank you for all your help. This process was very smooth. 

David O.'s profile image
David O. 
3 years ago

Quick and easy 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,792 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.