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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The title company had a multitude of errors and failed at most every opportunity to correct them. Julianna was great, but the issues were with title and closing. We were delayed due to errors by Radian and I will be dealing with correcting the escrow errors for the next few weeks to come, once my account is ready on the service side.
I has to call PennyMac myself to get updates/status of process, I NEVER EVER heard from Tashia Hoeskstra during the entire process, i based my answers on survey off what services i received from her which was NONE, she was just a loan officer in name ONLY, i did all the calling but when i did talk with someone, my questions were answered promptly or was transferred to someone who did answer my questions. In closing, i felt that i had to call and do everything on my own.
We enjoyed and easy experience.
I was generally not able to talk with a real person and if I did it was a different person that didn’t know what was going on.
Great professional
5star service
This is my second time working pennymac and it was even better than the first time so thank you.
Extremely prompt and professional service. The whole refinancing process was fast and stressless!
4.7 out of 5 starts. I had a great experience. The loan process was done smoothly and within my expected time frame.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,129 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.