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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would have to say LaToyaka was the BEST she was very personable and helpful
Business response:
Thank you for the positive review, Tracy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The loan team expedited what they could on their end and always communicated with me clearly through out the entire process. They made the loan process much easier to deal with.
Business response:
Hi Sokanary - Your feedback is greatly appreciated. Thank you for the review.
Everything went well, very streamlined. Thanks to all levels
Business response:
Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everything went very smoothly.
Business response:
Thank you for taking the time to share your experience with us, Melissa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone did a great job.
Business response:
Hi William - Your feedback is greatly appreciated. Thank you for the review.
I didn’t have any problems through the transaction.
Business response:
Hi Eriberto - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My only concern or criticism is related to the Web site. At times, documents posted were outdated or redundant resulting in confusion e.g. Do I need to approve this again? Is this the latest version? etc
Business response:
We appreciate your review, Lloyd. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Lee Gates earned my business with humility and professionalism. James Wright wrapped up with the finishing touches of my loan process with same energy. I appreciate all the hard work and would do it again in the future.
Business response:
Hi Corey - Your feedback is greatly appreciated. Thank you for the review.
I was provided the best customer service ever.
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.