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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,507 reviews
Select a rating
Leigh O.'s profile image
Leigh O. 
on Birdeye

2 years ago

Very quick transaction. Much faster than I thought. 

Laura H.'s profile image
Laura H. 
on Birdeye

2 years ago

Great service! 

AARON S.'s profile image
AARON S. 
on Birdeye

2 years ago

The process was easy. Everyone was very pleasant to work with. One recommendation would be to provide a clear expectation of clients on what they need to do a week before closing. I had to reach out to ask, not a big deal. But if it’s already laid out on the app would be helpful. Overall we are satisfied with the service and experience. 

Andrew S.'s profile image
Andrew S. 
on Birdeye

2 years ago

Nothing specific 

Rudy R.'s profile image
Rudy R. 
on Birdeye

2 years ago

Prifessional. 

MICHAEL C.'s profile image
MICHAEL C. 
on Birdeye

2 years ago

I would like copies of all my closing documents, or anything else with my signature. I asked you if I could get $30,000 at closing, that amount was agreed to, but I only received $28,000. Also, I was promised a lower payment of $1300. The old loan was $1611 but now my payment is $1758.08. While discussing the monthly payment, I stated that I pay my own taxes, HOA fees and insurance. Are these now wrapped into the monthly payment? All my bills have been paid by me consistently over the last 10 years. What does my paymen... read more

Timothy W.'s profile image
Timothy W. 
on Birdeye

2 years ago

great people to work with 

Nathaniel S.'s profile image
Nathaniel S. 
on Birdeye

2 years ago

Quick and seamless process! 

PERRY S.'s profile image
PERRY S. 
on Birdeye

2 years ago

The process of refinancing my home was very easy, and my MAC team was very helpful. All my questions and concerns were answered, or I was pointed to the right person to get me answers 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,507 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.