This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Nicholas was great and did a good job of keeping in touch for every step of the process.
The process was confusing. Documents were emailed to us without anyone explaining the documents. Not a loan person, did not understand everything we needed to sign. Questions were asked but we did not receive a timely response. You made the process easy, but someone needs to be more hands on. The notary did a great job when we signed the closing documents. I commend you for making the process easy for veterans.
Pennymac made the process clear and easy. I'm very happy that as my current Mortgage company, they were more that happy to give me very competitive refinance rates.
Great and timely service. Effortless experience, professional, and courteous. Thank you.
not all computer process because it is too difficult for older people who aren't computer savy to do this tooo time cosuming.
Excellent services.
It was good to have a Team from PennyMac to support and answer my questions regardless of the number of times I asked.
I lowered my interest rate and monthly payment.
Better communication. Being able to always talk to the same person and not having to keep repeating myself. When the process initiated, we were never told that we would be handed off to another individual, or team. We should have had that explanation instead of a phone call from a stranger.
PENNYMAC has a 4.5 star rating with 48,507 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.