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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
the team was very pleasant, professional and courtesy.
Had a really hard time getting documents requested submitted. Spent a lot of extra money faxing only to have someone else ask for the same paperwork the next day, slowing the process down more. Not happy with the paperwork process, but once completed, the loan wrapped up quickly.
All good thanks
Easy process
It was a great experience!!
Although there were a few potholes early in the process, we were able to correct the issues and move the process forward. One can always anticipate bumps in the road between the lender and land title people, but getting them resolved in a timely manner deserves high marks.
Thank you!
If there was one person that I communicated with. Half the time I didn't know who I was supposed to send what to. As the sole person listed on the loan I was informed that I was having a scheduled appointment with a mobile notary on a Saturday morning, when nobody had even talked to the title agency who doesn't provide mobile notary on Saturdays. So everything seemed way unorganized, and confusing. The communication was lacking outside of the initial contact with Michelle.
Good experience
PENNYMAC has a 4.5 star rating with 48,507 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.