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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,507 reviews
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LESLYN S.'s profile image
LESLYN S. 
on Birdeye

2 years ago

the team was very pleasant, professional and courtesy. 

Donna H.'s profile image
Donna H. 
on Birdeye

2 years ago

Had a really hard time getting documents requested submitted. Spent a lot of extra money faxing only to have someone else ask for the same paperwork the next day, slowing the process down more. Not happy with the paperwork process, but once completed, the loan wrapped up quickly. 

Gokhan K.'s profile image
Gokhan K. 
on Birdeye

2 years ago

All good thanks 

Colin W.'s profile image
Colin W. 
on Birdeye

2 years ago

Easy process 

Reynaldo S.'s profile image
Reynaldo S. 
on Birdeye

2 years ago

It was a great experience!! 

Kenneth R.'s profile image
Kenneth R. 
on Birdeye

2 years ago

Although there were a few potholes early in the process, we were able to correct the issues and move the process forward. One can always anticipate bumps in the road between the lender and land title people, but getting them resolved in a timely manner deserves high marks. 

Gail W.'s profile image
Gail W. 
on Birdeye

2 years ago

Thank you! 

Matthew T.'s profile image
Matthew T. 
on Birdeye

2 years ago

If there was one person that I communicated with. Half the time I didn't know who I was supposed to send what to. As the sole person listed on the loan I was informed that I was having a scheduled appointment with a mobile notary on a Saturday morning, when nobody had even talked to the title agency who doesn't provide mobile notary on Saturdays. So everything seemed way unorganized, and confusing. The communication was lacking outside of the initial contact with Michelle. 

Matthew D.'s profile image
Matthew D. 
on Birdeye

2 years ago

Good experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,507 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.