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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,195 reviews
Select a rating
Justin P.'s profile image
Justin P. 
on Birdeye

a month ago

It was a very smooth process and am happy with the overall outcome 

Business response:

Thank you for the positive review, Justin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Willard K.'s profile image
Willard K. 
on Birdeye

a month ago

Na 

Business response:

Hi Willard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael M.'s profile image
Michael M. 
on Birdeye

a month ago

Thank you so very much for your help, professionalism and willingness to go the extra mile! 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jennifer G.'s profile image
Jennifer G. 
on Birdeye

a month ago

Paulette was great. I was scheduled for surgery around the time my loan was ready to close. She understood my situation and gave me the time I needed to recover before scheduling our closing.  

Business response:

Thank you for the positive review, Jennifer! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William B.'s profile image
William B. 
on Birdeye

a month ago

The service I received was second to none! Very happy with my experience! 

Business response:

Hi William - Your feedback is greatly appreciated. Thank you for the review. 

Weston B.'s profile image
Weston B. 
on Birdeye

a month ago

I thought everyone was very supportive, professional, and knowledgeable. They all did a great job of setting expectations and kept our loan application moving along and meeting quoted timeframes. Great experience! 

Business response:

Thank you for the positive review, Weston! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David C.'s profile image
David C. 
on Birdeye

a month ago

None 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Alonso Revelles P.'s profile image
Alonso Revelles P. 
on Birdeye

a month ago

Excellent service. While I received another offer from Rocket Mortgage, Penny Mac bettered that offer and I that was very significant for us.  

Business response:

Hi Alonso - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tanya H.'s profile image
Tanya H. 
on Birdeye

a month ago

Letisia Gonzales Is a rockstar  

Business response:

Hi Tanya - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,195 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.