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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process took a bit longer than I thought but the results were accurate and good. I was contacted by some random person about my refinance and not sure how that person knew I was going through this with PennyMac...they wanted me to do a loan with them. All in all it was a good experience.
PennyMac and Deymian Scott : 2 thumbs up. I was given very clear and accurate information every step of the way. So much of the work was done for me. The advice I received was very helpful and easy to understand. Thank you again.
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I was kept updated and it was done within the time they said it was going to be done.
Better communication.. My work phone was used to contact me and i told them a few times to call me on my cell number but they continued to use my work phone even after letting them know.
My questions were always answered promptly and were always explained so I could understand fully. The process was smooth and would definitely recommend to friends and family.
Thank You :)
I'm so glad that PennyMac serviced my refinance! Great experience!
My assigned loan processor, Nancy was very pleasant to speak with but did not do the work. Whenever there was an issue with documents that were needed, but had been uploaded at a prior date, she would not do her do diligence to find them but tell me that she had no control, it's what this or that department wanted and I had to resend the documents... But, if when I called, I lucked out and was rerouted to a different processor, they would be able to fix it and resolve the issue. Nancy spoke in circles, answers given wher... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,507 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.