This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Noemy Soriano was very polite. She always stated her name and who she was calling for. Always asked if it was a good time to talk, which I appreciated. Also told me that the calls were being recorded. She and whoever answered when I called back were quick to pick up on where we left off, or where we had left things. Very professional and well trained.
Start to finish, the process was wonderful
Great working with Andy. Explained my loan clearly
Fast accurate and Friendly service
Cesar did a great job with what was a really complicated loan. He appeared to be in a large bureaucratic situation where some things slipped through the cracks or took longer than expected to get a response. Cesar was always prompt in responding and helpful in his communication with me and made himself very available. I appreciate his customer service mindset. I think there were problems with the way the loan was set up initially with the first team I worked with and by the time it made it to Cesar some things needed to be u... read more
Rosario and Akop were AMAZING specialists to work with. They were always prompt, always made sure I understood everything, and somehow always seemed like super happy people. I was very fortunate to work with such a professional and proficient team.
Anna Eng made the process great! Anna and her team went above and beyonf to get our loan processed in a quick time frame! We are so greatful for all of your efforts!!
Anna was great throughout the whole process.
While trying to buy my house I had several setbacks, Anna Eng did a wonderful job keeping in touch with me until the closing date.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,129 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.