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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,507 reviews
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Kraig J.'s profile image
Kraig J. 
on Birdeye

2 years ago

Tyra was great, the whole process was fast and straight forward. 

Hai H.'s profile image
Hai H. 
on Birdeye

2 years ago

PENNYMAC team is great 

Steven M.'s profile image
Steven M. 
on Birdeye

2 years ago

Great except i am required to post a review. 

Sid H.'s profile image
Sid H. 
on Birdeye

2 years ago

Very responsive. 

Steven B.'s profile image
Steven B. 
on Birdeye

2 years ago

Responded to my questions. Very knowledgeable and worked quickly to process my loan 

Jason F.'s profile image
Jason F. 
on Birdeye

2 years ago

I was told we would receive an phone update each week through the process and that did not happen. I had to call to get any info at all. I never spoke to Candace. When I did call in the people I spoke to were friendly and apologetic but the info they gave me was not always accurate and there was never any follow up to make sure I was informed. I thought the process would be fairly simple since Pennymac held our existing loan but that was not the case. I am glad that it is over but I would not recommend Pennymac. 

Daniel C.'s profile image
Daniel C. 
on Birdeye

2 years ago

Very professional staff great experience 

Cassandra M.'s profile image
Cassandra M. 
on Birdeye

2 years ago

Ms. German was courteous, professional, and knowledgeable. Pleasure to work with her. 

Emma W.'s profile image
Emma W. 
on Birdeye

2 years ago

Very quick & easy! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,507 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.