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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,116 reviews
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Royce D.'s profile image
Royce D. 
3 years ago

Multiple requests for the same documents, closing date slipping without being contacted. I ended up providing the documents needed that PM was waiting for. Could have provided the same documents 2 months prior if asked. Delayed closing cost me over $4000. Everything worked out in the end, I guess. 

MOHAMMAD E.'s profile image
MOHAMMAD E. 
3 years ago

Nice company great people well take care everything thanks again 

Suzanne J.'s profile image
Suzanne J. 
3 years ago

All questions answered clearly. Very pleasant experience. 

John Cordle S.'s profile image
John Cordle S. 
3 years ago

Everything and everybody were very professional 

Katessa H.'s profile image
Katessa H. 
3 years ago

Great job! 

GILLIAN G.'s profile image
GILLIAN G. 
3 years ago

Sharonda was excellent, very communicative and kept me informed about all processes and timeline so I know what to expect. I would definitely use Pennymac again as well as refer to friends and family. 

ASHLEY D.'s profile image
ASHLEY D. 
3 years ago

The loan assistant was Was very clear and answered all questions. Kept in contact with us through the whole process so we actually closed a lot earlier than anticipated. It was a painless process very smooth. Highly recommend a fast track FHA streamline refi it was absolutely painless. 

Dustin H.'s profile image
Dustin H. 
3 years ago

All my concerns were acknowledged and put to rest. Communication was excellent. My needs were absolutely met without problems. 

Donald H.'s profile image
Donald H. 
3 years ago

Our Homeowners insurance was screwed up and you still do not have it straightened out. I can't get ahold of anyone!!!! Answer the phone or my messages. This is really bad service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.