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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Most of the problems occurred with my computer and the ISP I will be changing ISP as soon as my move is completed. Paul did very good with the changing circumstances of the internet process and my limited options of communication.
The service I received was very professional and timely. Clearly presented and easy to review all questions were answered promptly and professionally. I would recommend to anyone.
Process was easy, seamless and quick. Documents were easily accessed even for the less tech savvy such as myself. Closing was much quicker than anticipated.
Easy from beginning to end, especially being able to transfer nearly all application material and documentation electronically in a secure manner.
Nothing Further
I think all the people I talked with were first rate. I think it's a little degrading for PennyMac the company to require surveys for every transaction. Are you not trusting your employees? Are you unsure of the process? They are great, get off their back!!!
The whole refinance experience was a seamlessly pleasant experience from the first phone call to the closing. Information was communicated accurately and questions were answered in a timely manner. I would highly recommend PennyMac for your next home loan or refinance .
Pleasant and smooth experience. Thank you!
Customer support and communication is great.
PENNYMAC has a 4.5 star rating with 48,507 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.